Universal Registration Document 2021

1. The group, its strategy and activities

1.4.6 Energy services and other activities

In a regulatory and societal environment which places the fight against climate change at centre stage, and in line with its raison d’être, EDF group aspires to significant growth in energy services in order to deliver high-performance, innovative and sustainable solutions to its customers.
These services address the issues raised by local authorities, businesses and residential customers in a wide variety of fields: decentralised energy production, low-carbon heating networks, green hydrogen, smart lighting, electric mobility, smart building management, energy saving advice, and energy efficiency. The range of solutions offered by the Group is innovative and meets customers’ emerging requirements, notably reducing carbon emissions and improving energy performance.

1.4.6.1 Energy services

The services proposed draw on the Group’s expertise, in particular in R&D, and are implemented through its various subsidiaries.

In 2017, EDF group created “EDF Pulse Croissance”, a team tasked with exploring ecological and digital transition by means of investment and intrapreneurship levers, in order to provide Group customers with innovative and competitive offers and services. In 2021, this team was made part of the new Innovation and Pulse Programmes Department (see section 1.4.6.1.3).

In 2018, EDF group launched the Electric Mobility Plan to help decarbonise the transport sector, which is responsible for 31% of CO2 emissions in Europe (1). This policy was further enhanced in 2019, in particular through the creation of Dreev, and in 2020 with the acquisition of Pod Point. For its own fleet of light commercial vehicles, the Group is also rolling out the EV100 (2) programme and gradually converting its ICE vehicles into electric vehicles; the target is to be 100% complete by 2030.

In 2019, EDF entered the local services market with the acquisition of Hello Casa, now known as IZI Solutions. This new activity is aimed at improving home comfort and energy performance.

1.4.6.1.1 Dalkia

The EDF group has held a 99.94% equity interest in Dalkia since July 2014. Dalkia is a leading player in the European energy services market that provides a full range of services and has an excellent sales network in France. The company is expanding internationally in six geographical zones (Great Britain, Ireland, USA, Poland, Russia and the Middle East).

Dalkia provides its customers with expertise to develop, produce, and manage more environmentally-friendly and economical energy systems. Thanks to its nearly 80 years of experience in managing heating and cooling networks, optimising industrial utilities, improving the energy performance of buildings, or using alternative and renewable energies, Dalkia offers its customers tailor-made solutions to reduce their energy consumption and to improve the environmental and economic performance of their installations.

Dalkia (including its subsidiaries) manages over 90,000 energy installations in France and abroad.

Dalkia achieved 6.2TWh of energy savings in 2021, as well as enabled its customers to avoid the emission of 4 million tonnes (3) of CO2.

Dalkia’s operations
Dalkia and the development of renewable energy

Dalkia’s core business is to make the best use of local energy sources for heating and cooling networks. Dalkia uses local sources of energy to provide its customers – both businesses and local authorities – with sustainable energy solutions:

  • the development of renewable energy is a focus of Dalkia’s priorities, particularly through the use of renewable and recovered energy sources, such as biomass, biogas, geothermal and recovered energy;
  • Dalkia encourages the production of energy from waste reclamation through a circular economy-type approach, which limits the use of fossil fuels and contributes to the achievement of Dalkia’s decarbonisation goals.
Dalkia and energy savings

Dalkia’s second business line is “energy savings”, in particular through Energy Performance Contracts:

  • Dalkia develops energy saving solutions, through smart buildings that consume less and less, and energy renovation works to make buildings more efficient;
  • Dalkia also optimises its customers’ consumption by processing their data using Dalkia Energy Savings Centres, which are energy performance management centres that combine digital and human intelligence.
Main subsidiaries of Dalkia in France
Dalkia Smart Building

Dalkia Smart Building, a wholly-owned subsidiary of Dalkia, specialises in designing and implementing solutions to help its customers adapt to the energy shift and digital transition in France. Dalkia Smart Building, the activity of which is highly complementary to that of Dalkia, designs and implements solutions for building renovation.

Dalkia Froid Solutions

Dalkia Froid Solutions, a wholly-owned subsidiary of the Dalkia Group, specialises in industrial and commercial refrigeration and HVAC. Its aim is to supply its customers with controlled temperatures, by optimising energy consumption and protecting the environment through innovative end-to-end management of the process, encompassing consultancy, design, installation, and maintenance.

Dalkia Air Solutions

Dalkia Air Solutions, a wholly-owned subsidiary of the Dalkia group, provides a complete range of auditing, design, installation and maintenance services for compressed air, nitrogen, and breathing air systems aimed at all sectors of industry. Compressed air is an energy intensive utility that requires a significant amount of electricity, and thus has a potential for energy savings.

Dalkia EN

Dalkia EN (Énergie Nucléaire, Nuclear Energy) is a wholly-owned subsidiary of the Dalkia group that is dedicated to the nuclear environment. The entity has a headcount of over 600 employees working in two business lines: maintenance of backup electricity production resources, and cold generation and ventilation systems for nuclear power plants, as well as coordinating providers and building maintenance for nuclear and thermal power plants.

Dalkia Electrotechnics

Dalkia Electrotechnics is a wholly-owned subsidiary of Dalkia (4). It provides electrical engineering services primarily in two fields:

  • high voltage: private or public electricity networks, lighting, industrial processes, transport, etc;
  • medium and low voltage: smart sensors, access controls, video surveillance, traffic lights, etc.

Dalkia Electrotechnics designs, installs, operates and maintains electrical installations and offers a range of services that are tailored to its customers’ needs.

Citelum France, in particular, has been part of Dalkia Electrotechnics since January 2022.

(1) Source: French Ministry for Ecological Transition, Chiffres clés du climat (Climate: Key Figures), 2022 edition, page 38.

(2) EV100 is a global initiative that was launched in New York at Climate Week NYC in September 2017. It aims to bring together multinationals that are committed to the development of electric mobility and to ensuring its widespread adoption by 2030.

(3) 3.7 million tonnes excluding CO2 avoided through gas cogeneration.

(4) See the Dalkia press release dated 25 January 2022 Dalkia lance sa filière de génie électrique (“Dalkia launches its electrical engineering subsidiary”).